Return Policy:

• Products can be returned within 14 days from the date of purchase.
• Products must be in their original condition, unused, and include all accessories and original packaging.
• Please provide the purchase receipt or proof of payment when requesting a return.

Exchange Policy:

• Products can be exchanged within 30 days from the date of purchase.
• Defective or damaged products can be exchanged at no additional cost.
• If the exchange is due to a change of mind or purchasing the wrong item, the customer will bear any additional shipping costs (if applicable).

Exceptions:

• Products that have been opened and used, such as sanitary tools or consumable products, cannot be returned or exchanged (unless they have a manufacturing defect).
• Electronic devices that have been damaged due to improper use are not eligible for return or exchange.

How to Request a Return or Exchange:

1. Contact customer service via [phone number/email].
2. Fill out the return/exchange form included with the product or available on our website.
3. We will guide you through the shipping process and ensure the procedure is completed as quickly as possible.

Our Goal: Your Complete Satisfaction!